Palo Alto only, all neighborhoods

Never roll your
trash bins again.

Every week, your bins go to the curb the day before pickup and come back after. You get a photo confirmation every time. You never think about trash day again.

Text your address to 408‑421‑6183

First week free · Cancel anytime

A garbage, recycling, and compost cart lined up beside a Palo Alto home

How it works

Your bins where they live, then at the curb the day before pickup, then a photo text confirming it's done
1
Text me your address. I confirm your pickup day, your bin count (3 included in every plan), and your preferred time window.
2
Bins out, every week. The day before collection, your bins are at the curb. On the Round Trip plan, your bins are back at their original spot after they're picked up.
3
Photo confirmation. A text with a photo, every single time. That includes holiday-shift weeks, which I track so you don't have to.

Simple pricing

One Way · Out or In

One Direction

$59/month
Includes 3 bins · extra bins $20/mo
  • Photo confirmation
  • Holiday schedule handled
Start your free week
Forgot trash day? Same-day SOS: $20 one trip, no subscription. Text before 8pm and your bins are handled tonight.

Prefer to talk first? Text 408‑421‑6183 and I'll reply fast.

Accessibility symbol
An honest note: if you physically can't move your bins, GreenWaste of Palo Alto offers a free Physical Limitations Program (back/side yard service at no additional charge; that link is the application). This service is for everyone else: travel weeks, long driveways, and households that just want one less thing to remember.
A City of Palo Alto collection cart at sunset

Why I do this

For years my dad brought our trash bins out and back in, as well as our neighbors' bins, without anyone asking him to. Nearby cities already offer this as a service you can simply buy: San Jose's city hauler will collect your carts from the side of your house for a monthly fee.

Here in Palo Alto, you can't sign up for that. So at the end of 2025 I floated the idea on Nextdoor to see if other neighbors wanted it, and in 2026 I started doing it for real: focusing on Palo Alto only, personally running every route, and taking a photo for confirmation every single visit.

Questions

Who's doing this?
It's just me, Jason. I live in Palo Alto (Midtown) and do every route myself.
Where do you serve?
All of Palo Alto.
Are you part of the City or GreenWaste?
No. This is an independent, neighbor-run service, not affiliated with the City of Palo Alto or GreenWaste. Your city collection and your GreenWaste bill don't change at all, I just move the bins.
When do you stop by?
The day before your pickup day, usually during the time window you choose. Round Trip returns happen during the day after pickup.
How often is service?
Each plan covers one pickup day per week. One Direction is a single trip: push out the day before pickup, or pull in after pickup, whichever you pick. Round Trip is both, bundled ($100 instead of $118). If your address gets collected more than once a week, the monthly price multiplies by your number of pickup days. Use the selectors, or text me and I'll sort it out.
How does the free week work?
Either way, your first week is free. Book a demo week by text with no card at all, or subscribe above and your card isn't charged until after your first free week. Cancel during the week and you pay nothing. One free week per address.
What counts as a bin, and how many do I get?
Your standard wheeled containers: the 32-, 64-, or 96-gallon garbage, recycling, and compost carts from GreenWaste. (They officially call them "carts"; everyone else says bins.) Any size wheeled cart counts the same. The base price covers 3, and extra bins are $20/month each on One Direction, $35/month each on Out & Back. Big metal dumpsters aren't standard service, but text me the details and I'll tell you honestly whether I can help.
Is this price reasonable?
For comparison: San Jose's city hauler charges $108.94 a month extra for on-premise collection. In Palo Alto you can't sign up for it at all: the city's only back/side yard rate is closed to new customers and covers garbage alone. For a standard three-cart home, mine is $100 and covers all three, with a photo receipt every visit.
Doesn't the city already do this?
It did, and then it stopped. The paper trail, from the city's own rate schedules:
  • 2010: back/side yard collection covered garbage, recycling and yard trimmings, available to any resident who wanted it. source
  • October 1, 2011: narrowed to the garbage cart only. Recycling and yard trimmings dropped, same price. source
  • July 1, 2015: closed to new customers. Council Resolution 9517 rewrote Rule 24: "The standard collection location for all Containers is on the street at curbside. Back/side yard solid waste collection is available only to Customers with existing subscription service." source
  • Today: same restriction, and I confirmed with GreenWaste by phone that it also requires a doctor's note for physical limitations. source
If you already have that rate, keep it. This service is for everyone who can't get it, and it covers all three carts.
What if I'm out of town?
Nothing changes. That's the point: your bins go out and come back whether you're home or not. You can also text me to skip that week.
Gates, side yards, dogs?
All fine. You tell me the details once when you sign up, and I follow them every week.
What if a pickup gets missed?
If I ever miss your service, that week is free and you'll hear from me personally. So far the streak is intact. And if GreenWaste misses the pickup, I handle that too: I report it, coordinate the recovery collection, and keep your bins handled. You never call anyone.
Can I set this up for my parents?
Yes. Several people asked about exactly this. Text me and we'll set it up for their address, with your number on the confirmations too if you like.

Ask me something

Questions about bin service, or something else around the house you wish someone handled? Bin washing, yard trimmings, bringing trash out from inside, anything. Tell me what you need and I'll tell you honestly whether I can help.

Prefer to text? 408‑421‑6183